Frequently Asked Questions

How much will it cost?

No two jobs are the same, and we offer estimates free of charge for single items and small groups. We then charge an hourly rate of £60 (plus VAT) for work carried out, with some materials bearing extra costs.

How long will it take?

Treatments vary in length, from hours or days, to weeks and months. Therefore, we advise bringing a work in for an accurate estimate. We will always set out a time-frame at the point of undertaking work, and aim as best we can to meet expectations.

Accreditation: what is it and why is it important?

Accredited status is awarded by The Institute of Conservation to conservators who have undertaken a rigorous assessment. It ensures that conservators practice according to a code of ethics and maintain high standards in their work.

Do we restore oils?

We do not restore oil paintings on canvas or board but will work with local oil paintings conservators for oil paintings on paper

Do you treat silver/furniture/ceramics?

We do not, but again collaborate with conservators capable of treating these objects.

Do we restore books?

We frequently collaborate with a book conservator, particularly on albums where we will treat the contents.

What is the difference between conservation and restoration?

Conservation is focused on ensuring the long-term preservation of an object, while restoration focuses on appearing to return an object to an earlier state.

Do you work on site?

We often work on site.

Do you work overseas?

Yes, we have worked overseas.

Do you repaint?

Most of our retouching will be on our repairs, such as fills to losses.  If we carry out retouching on the original surface this will always be over a release layer to ensure it can be reversed in the future.  We will always work with an awareness of the ethical guidelines set out by the Institute of Conservation.

Do you provide training?

We can provide bespoke training in specific subjects such as cold storage. We also provide internships and placements for conservation students.

Where do I buy acid-free storage materials?

Conservation grade packaging and materials can be bought from a number of suppliers, including Conservation by Design and Preservation Equipment Ltd.

How much is my artwork worth?

We are not qualified to give valuations.  Websites that provide indexed auction records can be a good starting point for assessing value, for example http://www.findartinfo.com/english.html .  Auction houses will often provide free valuations for a small number of items but may well charge for valuing a large number of pieces.